Your privacy matters to us. This policy explains exactly what personal data epicjili collects, why we collect it, how we use it, and the rights you have over your own information.
Six core commitments that guide how epicjili handles your personal data.
IMPORTANT NOTICE: This Privacy Policy ("Policy") describes how epicjili ("epicjili," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the epicjili online gaming platform at epicjili.vip. By registering for an account or using the epicjili platform in any way, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated into and forms part of the epicjili Terms & Conditions.
epicjili is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that when you share your personal information with us, you are placing trust in epicjili to handle that information responsibly, securely, and in accordance with applicable data protection laws, including the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Policy applies to all personal data collected through the epicjili website at epicjili.vip, our mobile platform, customer support channels, and any other touchpoints through which you interact with epicjili. It covers data collected from registered players, visitors who browse the platform without registering, and individuals who contact our support team.
We encourage you to read this Policy carefully and in full. If you have any questions about how epicjili handles your personal data, our support team is available 24/7 and will be happy to assist.
epicjili collects the following categories of personal data, depending on how you interact with our platform:
Note on Sensitive Data: epicjili does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable regulations.
epicjili collects personal data through the following means:
epicjili uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Identity & contact data, government ID |
| Processing deposits, withdrawals, and transactions | Financial data, identity data |
| Providing and improving gaming services | Gaming & behavioral data, technical data |
| Customer support and dispute resolution | Identity data, gaming data, support records |
| Fraud prevention and security monitoring | Technical data, financial data, behavioral data |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring and intervention | Gaming & behavioral data, responsible gaming tool usage |
| Sending promotional offers and platform updates (with consent) | Contact data, gaming preferences |
| Platform analytics and performance optimization | Technical data, behavioral data (anonymized where possible) |
epicjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012 and applicable regulations, epicjili processes your personal data on the following legal bases:
epicjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following limited circumstances:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process data only as instructed by epicjili and to maintain appropriate security standards.
epicjili may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming regulatory frameworks.
In the event of a merger, acquisition, or sale of all or part of epicjili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
We may share your data with third parties for purposes not listed above where you have provided explicit prior consent to such sharing.
epicjili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the epicjili platform. Strictly necessary cookies cannot be disabled without impacting your ability to use the platform.
epicjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you as an individual.
epicjili takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While epicjili employs industry-standard security measures, no system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials. If you suspect unauthorized access to your account, please contact our support team immediately.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by epicjili. To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 15.
epicjili will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing your request.
If you believe epicjili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
The epicjili platform is strictly intended for adults aged 21 years and above. epicjili does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process, and we reserve the right to request documentary proof of age at any time.
If epicjili becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited. If you are a parent or guardian and believe your child has registered on the epicjili platform, please contact our support team immediately.
epicjili primarily stores and processes personal data within the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines, for example cloud infrastructure providers or fraud detection services with international operations.
Where such transfers occur, epicjili ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law. By using the epicjili platform, you consent to such transfers where they are necessary for the provision of our services.
The epicjili platform may contain references to third-party services such as payment processors. Once you leave the epicjili platform and interact with a third-party service, that service's own privacy policy governs the collection and use of your data. epicjili is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal information.
epicjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the epicjili platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the epicjili platform after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way epicjili handles your personal data, please contact our Data Protection Officer (DPO) or customer support team:
epicjili Data Protection & Support
Website: epicjili.vip
Email: [email protected]
Live Chat: Available 24/7 via the epicjili platform
Languages: English and Filipino
This Privacy Policy was last updated on January 1, 2026 and is effective as of that date.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust epicjili for a secure, fair, and exciting online casino experience.
Join epicjili Now